Helpdesk, spoof-proof email and fast local support, built for South Wales businesses of one to ten people. No fixed-term contract and no ticket queue: you call me, and I answer.
Is your website quietly
losing you customers?
Type your address. I'll check its security, email protection and Google visibility on the spot, in plain English.
Three things I hear every week
from small businesses.
Real sentences from real first calls. If any of them sound like you, that’s exactly the work I do.
“When something breaks, we don’t know who to call.”
The printer, the email, the till, the Wi-Fi. Every small business has tech holding it together and most have nobody responsible for it. So it falls on whoever is least busy.
“The IT companies won’t take us. We’re too small.”
Most managed IT providers want ten seats and a twelve-month contract before they pick up the phone. A three-person firm is not worth their onboarding. It is exactly who I built this for.
“Someone sent emails pretending to be us.”
Spoofed emails con your customers in your name. Most small-business domains are wide open to it, and the owner never finds out until a customer calls about an invoice that was never sent.
These are the problems I fix. Quickly, for a price agreed up front, explained in words you’d actually use.
So you have three options.
Sign with a managed IT provider, keep muddling through yourself, or work with me. No spin, just how the three really compare.
| What you get | Typical MSP | Doing it yourself | SwanseaTech |
|---|---|---|---|
| Minimum size they’ll take | Often 10+ staff | It’s all on you | From 1 person |
| Monthly cost for a 4-person firm | £300–£600+ | “Free”, plus your weekends | £140 |
| Who you actually deal with | A ticket queue | YouTube tutorials | Me. Directly. |
| Microsoft 365 licences | Locked in their tenant | Set up half-right | In your name. You own it. |
| Locked into a contract | Usually 12 months | No help at all | Never |
Managed IT providers earn their fees on bigger firms, and they are good at it. If you have thirty staff, hire one. If you have three, they don't really want you. I do.
Everything an IT department does,
sized for a small business.
Four things your business needs from its technology. Every one of them maps to something you actually feel: less downtime, less risk, more customers.
Stay running
Helpdesk, patching, backups. Your day-to-day IT handled by one person who answers.
Work anywhere
Microsoft 365 set up properly, in your name, with nothing locked to a reseller.
Sleep easy
A plain-English security check, and email nobody else can send as.
Look the part
A custom site live in five working days, and a Google profile that finds you customers.
A free call about
your business.
Twenty minutes, no pitch, no pressure. Just an honest conversation about what your business actually needs, and what it doesn't.